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Notes from inside the portal

Day: October 1, 2026

Field notes on HubSpot operations: what we fix, what we automate, and what we would never build again.

HubSpot CRM cleanup: why duplicates should not come first
CRM Hygiene & RevOps

HubSpot CRM cleanup: why duplicates should not come first

Start a HubSpot CRM cleanup with definitions, not duplicates. Write what each lifecycle stage, deal stage and owner rule means, make the few fields your reports depend on required, and only then merge. Merges in HubSpot cannot be undone, and merged records keep the furthest lifecycle stage, so the rules must come first.

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